JustFOIA pricing: what agencies pay
JustFOIA does not publish a price list. These are the prices that agencies’ own records show, each linked to the document. CivicRecordsOnline publishes its price: $99 to $499 a month, with the redaction tools in every plan.
How much does JustFOIA cost?
JustFOIA does not publish its price; it quotes each agency. Its Pro Plus plan lists at $9,835 a year, and with the add-ons each city chose, recent quotes came to $10,255.57 a year in Forney, Texas, $12,696.25 in Maple Grove, Minnesota and $13,188 in Cooper City, Florida. Each rises 5 percent a year, and setup is charged once on top.
JustFOIA prices in agency records
| Agency | State | Period | Amount | What it covers | Source |
|---|---|---|---|---|---|
| City of Forney | Texas | Quote of June 9, 2026 | $10,255.57 a year | Pro Plus at $8,917.89 and a payment portal at $1,337.68 under the Texas DIR contract; $10,768.35 in year 2 and $11,306.77 in year 3; $680.06 one-time setup | JustFOIA quote 42305 |
| City of Cooper City | Florida | Quote of Feb. 27, 2026 | $13,188 a year | Pro Plus at $9,835, Laserfiche integration at $1,967 and single sign-on at $1,386; $13,847.40 in year 2 and $14,539.77 in year 3; $1,120 one-time services | JustFOIA quote 40425 |
| City of Maple Grove | Minnesota | Quote of Jan. 9, 2025 | $12,696.25 a year | Pro Plus at $9,835 and a payment portal at $1,475.25; $2,620 one-time setup, so $15,316.25 in the first year | JustFOIA quote 34369 |
How JustFOIA is priced
- Each agency gets its own quote. JustFOIA’s website lists no price.
- The Pro Plus plan lists at $9,835 a year ($8,917.89 under the Texas DIR contract).
- Add-ons are priced separately: a payment portal ($1,475.25 a year), Laserfiche integration ($1,967) and single sign-on ($1,386) in the quotes above.
- Setup is charged once, from $680.06 to $2,620 in these quotes.
- Every quote applies a 5 percent increase each year.
What CivicRecordsOnline costs
The price is the same for every agency and it is on this page. Redaction tools are in every plan, with no per-user license and no implementation fee: $990 to $4,990 for a year.
District
$99/mo
$990/yr
Special districts, school districts and small towns.
- 300 included requests per year
- 5 staff seats
- 100 GB document storage
- Full redaction suite, request portal and released records library
- Built-in helpdesk for your team
- Request history import from your old system
- Sign in with Microsoft or Google
Town
$199/mo
$1,990/yr
Growing clerk offices and small counties.
- 1,500 included requests per year
- 15 staff seats
- 500 GB document storage
- Video and audio files up to 500 MB each
- Everything in District
- Custom request forms
- Custom email sending domain
- Email delivery tracking
- Sent email log
- Priority helpdesk queue
City
$299/mo
$2,990/yr
Active city halls and county offices.
- 3,000 included requests per year
- Unlimited staff seats
- 2 TB document storage
- Video and audio files up to 2 GB each
- Everything in Town
- Ask departments for records, with search sign-offs
- Defense file: a court-ready PDF of any request
- Time and cost reports for budget hearings
- Optional one-time import of your old system's files
- Advanced reporting
Metro
$499/mo
$4,990/yr
High-volume consolidated agencies.
- Unlimited requests per year
- Unlimited staff seats
- 5 TB document storage
- Video and audio files up to 10 GB each
- Everything in City
- Hot topics: answer many requests at once
- Media heads-up for your PIO
- Custom reports
Running past your plan's yearly request count never blocks intake - the public can always file. Admins see usage warnings in the app, and if usage reaches the plan's yearly count and stays there for 30 days, the subscription moves up to the next plan and every administrator is notified of the change. No paid redaction module, no setup fee, no annual contract required. Prefer to pay by yearly invoice? Email billing@civicrecordsonline.com.
Common questions
How much does JustFOIA cost?
JustFOIA does not publish its price; it quotes each agency. Its Pro Plus plan lists at $9,835 a year, and with the add-ons each city chose, recent quotes came to $10,255.57 a year in Forney, Texas, $12,696.25 in Maple Grove, Minnesota and $13,188 in Cooper City, Florida. Each rises 5 percent a year, and setup is charged once on top.
What does JustFOIA charge for add-ons?
In the quotes we found, a payment portal was $1,475.25 a year, Laserfiche integration $1,967 and single sign-on $1,386, on top of the $9,835 Pro Plus plan.
Do JustFOIA prices go up each year?
Yes. Each quote we found applies a 5 percent increase every year: Cooper City’s $13,188 becomes $13,847.40 in year two and $14,539.77 in year three.
Is there a JustFOIA alternative that publishes its price?
CivicRecordsOnline publishes its price: $99, $199, $299 or $499 a month, or ten times the monthly price for a year. Instant Privacy Scan and the other redaction tools are in every plan with no per-user license, no annual contract is required, and its importer reads JustFOIA’s export directly.
Compare the options
Pricing disclosure. JustFOIA figures were checked on October 26, 2026, against the documents linked above, and CivicRecordsOnline’s plan prices against the current product. Contract terms vary by agency and change over time. Confirm current JustFOIA pricing with JustFOIA.
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